Support Center

ViMP Support

Premium Support

ViMP Enterprise, ViMP Enterprise Ultimate and ViMP Corporate customers receive premium support via our ticket system.

Nice to have you with us again! Log in here.

Forgot your password? Click here.

You don't have an account yet? Register now!

Personal data
Address details
Contact details
Login details
Security question
Please calculate 3 plus 8.
User agreement

Data privacy statement

The person or company or incorporation or the company or incorporation presented by a person, who is displayed within the imprint of this website, is designated as an operator. All persons, which use this website with or without a prior registration and get to consume content about communicating with other users or publishing content on or about the website, are designated as users. The address you addresses to you being the user of the website.

This is the data privacy statement for the use of the operator’s website. The operator pledges himself to secure your privacy and possible collected information about you and to only use it considering the effective data protection act. The operator understands the individual-related data containing information about your identity, such as the name, an e-mail address or your postal address.

Dissemination to third parties

All data that has been transmitted to the operator is as a matter of course handled confidential! He basically does not allocate this data to others, unless you gave your consent or the operator is obligated to divulge that data, for example because of a court order.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The operator will inform you about new developments and other important topics about this website regularly via newsletter. Of course you have the possibility to abrogate this agreement in writing via e-mail (view the imprint or contact page) at any time. Also, every newsletter contains the possibility to decline the receipt of further information and so to send the accordant cancelation. Furthermore the operator saves your IP-addresses in special offers, which provide you the communication with third parties or with the operator (upload of media, publication of comments, etc.). It is the intention to enable the necessary identification, in case of the interference of users with the operation of the website or with other violations of law by the user.

Security of the data

The operator is keen on the security of your data regarding the effective data protection act, anyhow no electronic communication is completely secure. The operator wants to indicate, that, despite his very high requirements of data security, all information that you provide on the net potentially also can be used by others. Hence the operator cannot take responsibility for the disclosure of information due to faults in the data transmission and/or unauthorized access by third parties.

Alteration of this data privacy statement

The operator reserves the right to alter this data privacy statement at every time regarding the effective data protection act.